Metex | Custom Solutions for Maufacturing

Careers

Careers

SHIELDING TECHNICAL SERVICE MANAGER

Full Time
Comprehensive Benefits package

JOB SUMMARY:

Provides project, administrative, and technical support to the Shielding Market Manager. Works with and supports RFP/RFQ activities, technical specifications, sourcing, delivery schedules and timing activities. Capable of providing temporary back-up support for Market Manager during travel or absence. Provides strong customer service and support.

  • Provide Strong Customer Service Support. Service customer technical and commercial inquiries and initiate the quotation development or costing process as required.
  • Respond to RFQs through email, customer calls, and website portals. Manage customer expectations.
  • Act as liaison between other departments within the company, its manufacturer’s representatives, suppliers and its customers.
  • Manage specific customer requirements and assigned sales support projects
  • Support full sales execution cycle, from customer inquiry through completed design, costing, fabrication and product shipment.

REQUIRED FOR CANDIDATES

  • Technical Degree minimum, Bachelors of Engineering Degree preferred
  • Two years minimum, sales or customer service experience in a technical environment
  • Experience directly in a Manufacturing Environment required
  • Proficient in Excel, MSWord, PowerPoint, and Project Management software.
  • Excellent written and oral communication skills, and phone/e-mail manners